Terms of Use

Terms of Use

Welcome to Global Trade Wallet Pty Ltd, an international money transfer service for business customers. The Terms of Use explain our terms for your use of our Website. By accessing the Website, you acknowledge that you have read them and that you agree to be bound by them. Please read our terms carefully.

The Global Trade Wallet Pty Ltd Service will change over time and it is likely these terms will change over time. These Terms of Use will not answer every issue raised when using the Service. Global Trade Wallet Pty Ltd reserves the right to change these terms at any time. Changes to the Terms of Use will be effective when posted to the Website. Global Trade Wallet Pty Ltd will make every effort to communicate these changes to you via email or notification on the Global Trade Wallet Pty Ltd Website. It is your obligation to ensure that you have read, understood, and agree to the most recent terms available on the Global Trade Wallet Pty Ltd Website.

Owner of the Website

Global Trade Wallet Pty Ltd Limited (ABN 33 111 382 560) owns this website (“Website”). The Website has pages with unrestricted access, that are publicly published (“Public Area”). And pages with restricted access, that are privately published (“Private Area”). Any reference to the Website applies to both areas.

The Website

The Website’s Public Area gives general information about our money transfer service, and foreign exchange rates. The Customer Portal, allows you to book transactions, enter beneficiary account details and manage your account profile (collectively “the Services”). If you use these Services by telephone or email, these Terms of Use apply. Any Service we give you is pursuant to Global Trade Wallet Pty Ltd’s client agreement. Before accessing the Service, you must agree to the client agreement, and these Terms of Use. The client agreement will prevail if there is ever an inconsistency with these terms.

Access to Private Area with Username and Password

We may provide you, or your authorised representative, with a username and password. These credentials let you use our Services in the Website’s Customer Portal. Whenever your credentials access the customer portal you accept these terms and conditions.

Global Trade Wallet Pty Ltd will not always check the identity of the person using your credentials. It is your responsibility to ensure the security of your username and password. Global Trade Wallet Pty Ltd will be entitled to assume that anybody who uses the username and password has your full authority to do so. We accept no responsibility for unauthorised use of your credentials to access the Website’s Customer Portal, or misuse the Services, unless you have notified Global Trade Wallet Pty Ltd that your credentials are no longer secure in accordance with this Agreement.

Legitimate Use

You agree to use the Website only for legitimate purposes. You agree not to interfere with, damage (or attempt to interfere with or damage) or reverse-engineer any code, data or software on or associated with the Website. You agree to access the Customer Portal only in accordance with the terms of any client agreement you enter with Global Trade Wallet Pty Ltd.

Ownership of Information on the Website

The copyright in the Website and all associated material is the property of Global Trade Wallet Pty Ltd or licensed from third parties. By accessing or using the Website, Global Trade Wallet Pty Ltd grants you a limited licence to view and otherwise access Website content. But you are not authorised to use Website content or source code for any other purpose, unless we specify otherwise. We reserve all other rights. Except as outlined in these terms or by law, no part of the Website may be reproduced in any form, without the prior written permission of Global Trade Wallet Pty Ltd.

Use of Website Information

The information on this Website has been created in good faith and with reasonable care, using sources we believe are reliable. But, Global Trade Wallet Pty Ltd makes no warranty about the suitability, completeness, quality or exactness of the information. We assume no liability to you or to any other third party, about the information, or for any errors or omissions in the information. Global Trade Wallet Pty Ltd will not have any liability for the use, interpretation or implementation of the information.

Accuracy of Website Information

Global Trade Wallet Pty Ltd undertakes no obligation to update Website information. The information is based on market conditions at the time of writing and may change without notice. The currency converter does not use live market data. These rates are a guide only. Website visitors should ask Global Trade Wallet Pty Ltd to get the current rates of exchange.

No Financial Advice

This Websites information does not constitute either general or personal financial product advice, and nothing relating to the provision of the information herein shall be construed as creating a fiduciary, financial or other advisory relationship between Global Trade Wallet Pty Ltd and the user or any other third party. Any comments or statements made are not a recommendation that a course of action is suitable for you and should not be regarded as financial product advice. Before making any investment-decision based on any reports or information provided, you must read any relevant disclosure document and make your own investigations regarding the accuracy, reliability and completeness of this information. You should seek expert professional advice about the offer, taking into considering your specific financial circumstances and investment objectives or needs.

No Liability for Delays or Technical Problems

Subject to any conditions and warranties implied by legislation and to the terms of the client agreement you have with us, Global Trade Wallet Pty Ltd excludes liability for any delay, interruption or unavailability of the Website. You acknowledge that we provide an international money transfer service that could be subject to technical, or other, problems, the nature and duration of which may be beyond our control. Our Service also involves the use of intermediaries who are outside our control.

Website Access

Global Trade Wallet Pty Ltd will use reasonable efforts to provide access to the Website. Global Trade Wallet Pty Ltd does not warrant that the use of the Service will be uninterrupted.

Termination of Access to Website

You may terminate your access to the Website Private Area by emailing us. If you suspect that any person has gained access to your username and password without your authorisation, you should contact us immediately on the telephone number on this Website.

Errors or Mistakes

If your funds are sent to the wrong account as the result of a mistake made by you, and we have acted in accordance with your instructions, we will be under no obligation either to recover the funds or to resend the funds to the correct beneficiary account. You will need to book a new transaction.

Indemnity by You

You fully indemnify and hold harmless Global Trade Wallet Pty Ltd and its officers, employees and agents in respect of any loss, damage, cost or expense which they may sustain or incur arising from or related to the improper use of the Website by you or your authorised representatives.

External Links

The Website may contain links to websites not maintained or controlled by Global Trade Wallet Pty Ltd (“third party site”). The Website provides these links as a convenience only. Global Trade Wallet Pty Ltd makes no representations or warranties whatsoever about any third-party site. A link does not imply endorsement of, sponsorship of, or affiliation with the linked site. Global Trade Wallet Pty Ltd accepts no responsibility for the content or use of any third-party site. If you link to any third-party site, you leave the Website and do so entirely at your own risk.


Global Trade Wallet Pty Ltd is committed to protecting the security of your personal information. We take reasonable precautions to protect it from unauthorised access, modification, or disclosure. We store your personal information on secure servers that have SSL Certificates. All data transferred between you and the Service is encrypted.

But the internet is not itself a secure environment. We cannot give an absolute assurance that your information will always be secure. Transmission of personal information over the internet is at your own risk. You should use the Service within a secure environment. If we discover a security breach, we will tell you as soon as possible.

Website Changes

The privacy policy on the Website forms part of this agreement.


The laws of Victoria, Australia govern these terms. You submit to the jurisdiction of the Courts of Victoria.